Privacy Policy
What we collect
We collect information you provide through our intake forms (name, email, phone, date of birth, reason for visit, medications, allergies) and booking forms (appointment preferences). We collect minimal technical information (IP, browser) for security purposes only.
How we use your information
To respond to inquiries and schedule appointments.
To deliver clinical care once you become a patient.
To comply with legal and regulatory obligations.
To improve our services in aggregate, non-identifying ways.
We never sell your personal information. We never share PHI with advertisers.
Cookies & analytics
We use only strictly necessary cookies to operate the site. We do not load third-party advertising or behavioral tracking pixels on pages where PHI is collected. You can review and adjust your preferences anytime via the cookie banner.
Data retention
Medical records are retained per New Jersey state law (minimum 7 years for adults, longer for minors). Inquiry submissions are retained for up to 24 months unless you request deletion.
Your choices
Request access to or deletion of your inquiry submissions.
Opt out of marketing communications at any time.
Update your contact preferences with your care coordinator.
Contact
Questions about privacy? Email hello@profetamedical.com.